Concept ServicePlan

Accident Management

Concept Serviceplan offer a complete Accident Management service to compliment your vehicle should the unthinkable happen. Accident Management cover can be added to any Concept Serviceplan maintenance package, or sold independently into your existing fleet. This product is ideal for clients who wish to remove the hassle of dealing with an accident claim. The benefits of accident management are:-

  • Round the Clock Assistance - Our Accident Management service is available 24 hours a day, 7 days a week, 365 days a year through our Driver Helpline - 0800 043 2070
  • Reduced Administration - Any accident is dealt with by our experienced claims handlers, removing the burden from you.
  • Courtesy Car - We include a Group A complimentary vehicle for up to 28 days per incident
  • Online Reporting - see the status of your claim online with our daily updated reports

 

A simple, user-friendly facility that starts upon a call into our dedicated Accident Management centre. Your vehicle will be collected and inspected with repair estimates given. Our claims handlers will deal directly with your insurance company/broker in order to get your vehicle back on the road as quickly as possible. All repairs are carried out through one of our 180 strong approved network of auto body repair centres, and a fully comprehensive 3 year guarantee.

Document downloads:

Download PDF Concept Serviceplan - Brochure (1.3MB)